Frequently Asked Questions
Everything you need to know about shopping with Wubenlight
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US, while international orders may take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart as sizing can vary between different styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At Wubenlight, we are committed to ethical fashion. Over 60% of our current collection is made from recycled or organic materials, and we aim to reach 100% by 2026.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.